Overview
AT A GLANCE
- Telecom savings in 2022: $516,577
- Utility savings in 2022: $332,000
- Total of $848,577 in telecom & utility savings in 2022
CHALLENGE
The client was undergoing frustrations with their previous telecom managed service provider: poor communications, lack of responsiveness, lack of transparency, lack of updated technology, and a lack of clear, consistent billing practices.
The client was also experiencing issues with managing utility invoices inhouse. They were missing payments and receiving late fees across their 200+ locations.
- Lack of accurate telecom inventory and carrier billing
- Hourly fees on all services from previous MSP
- Poor pricing negotiation with telecom carriers
- Missed utility payments and late fees
CUSTOMER: National hospitality management firm
HEADQUARTERS: Richmond, VA
INDUSTRY: Hospitality
NUMBER OF LOCATIONS: 220
NUMBER OF GUEST ROOMS: 29,000
COMPANY HIGHLIGHTS: Located in 87 markets throughout 37 states
Client
Good People
What We Did
UI/UX Design, Video Production
SOLUTION – Renodis Turnkey Telecom Management
End-to-end Management of Telecom & Mobility
Ensuring correct technology, lowest total cost of ownership, improved services and support and an efficient IT organization
Multi-Disciplinary Approach
An integrated view into the life-cycle of an asset yields the lowest total cost and helps ensure the best outcome for clients
Purpose-Built Platform
Real-time visibility and reporting via our platform, Vision™, which enables actionable insights that reduce cost and risk
RENODIS SERVICES
- Telecom Bill Management
- Telecom Pricing & Implementation
- Telecom Help Desk
- Telecom Projects
- Utility Bill Review, Rate Analysis
- Utility Account Management
- Energy Expense Management
RESULTS
Technology
- Implementation of new telecom and utility billing processes to verify pricing and submit to payment on time
- As the client moved into HSIA and internet services, Renodis was there to grow with the client and provide road mapping
Economic
- Total of $848,577 in telecom and utility savings in 2022
Service
- Disconnection of many services due to outdated technology or lack of use
